Orientation masterclasses for builder sales teams

Who it is for

Sales consultants and new home advisors first, because they have the orientation conversation earliest and most often. Drafters, estimators and site supervisors get plenty from the sessions too; the goal is a shared language across the whole pipeline so the plan that gets sold is the plan that gets approved.

The six sessions

1. 1. Reading a block

   North, street edge, fall and neighbours. Your team learns to size up any lot in under a minute, from a plan of subdivision or standing on the kerb.

2. 2. Where living areas belong

   The north east rule and why it works: winter sun, summer shade, and the rooms that deserve the best light.

3. 3. Garage thinking

   Using the garage as a thermal buffer to the west and south, driveway logic, and what changes on corner blocks.

4. 4. Mirroring

   How a mirrored plan doubles the blocks a design can win without drawing a single new line, and when mirroring makes things worse.

5. 5. BASIX and NatHERS for non assessors

   What the assessment models, which plan choices move the score, and how to stop compliance costs surprising your clients.

6. 6. The orientation conversation

   Scripts and practice for selling orientation to clients: setting expectations before contract and turning good siting into the reason they choose you.

Format

Live and interactive, scheduled around your team across the year. Sessions work through real blocks and real plans from your catalogue, so the lessons land as this plan on that lot rather than theory. Bring the sceptics; they ask the best questions.

Why it pays

Consultants who can read a block close with authority, set expectations before contract, and stop selling plans that will bounce at BASIX or NatHERS. Fewer variations, fewer ambushed clients, more referrals from homes that feel good to live in. The masterclasses are included in the Orientation Mastery service alongside the full plan advisory.