Privacy

What we collect

Your email address, if you give it to us. The updates sign up asks for an email and, optionally, a first name. Signing up puts you on the list, and we send a welcome email straight away. Every email carries an unsubscribe link, and unsubscribing takes one click with nothing to log in to.

The block you search. When you look up a NSW address we ask the government cadastre for that parcel and cache the block outline, its dimensions and the nearby road geometry for 30 days, so the next person to search the same block does not cost another lookup. That cache is keyed on rounded coordinates rather than on you, it holds no name or email, and it deletes itself when it expires. The one exception is Pattern Book screening: if you are signed in, we record the addresses you screen each month because that is how the monthly allowance is counted.

Quote requests. If you ask for a quote on a plan, we store your name, email, phone, the block’s address and the answers you give, and email you a link to finish the request. When you press Send my quote request, those details, with any answers you have saved, can go to the builders named on the form, so they can quote: the builder of the plan you chose, and the builders of the similar plans if you ticked that box. We may email each of them the plan and the block’s address, and each can see the plan drawn on your block over public maps when it signs in to Dudils. A builder sees your name, email, phone and answers only on a free quote or a quote it pays for, and we never put them in an email to a builder. A builder on pay per quote sees them only if it chooses to take your request within 14 days. If a builder named on the form isn’t taking quotes through Dudils when you send it, it sees your details only if it chooses a Dudils plan within 14 days. You can answer questions about what you want in the price before or after you send it. Your answers go with the request, and if you add them after sending, we may email each builder that can already see your details to say you added them, without the answers or your details. If you don’t send your request within 48 hours, only the builders on a paid Dudils plan can see your contact details. We share them with no one else. If you sign in, we keep your answers under your account’s email address, so your next quote request uses them: if you are signed in it goes straight away, otherwise they go with it when you press Send my quote request. You can change them on your account page, and the page every request email links to has a Don’t send it button. Dudils keeps a copy so we can follow up if a builder does not reply. If a builder takes enquiries only through its website form, or isn’t set up for quote requests on Dudils, your request comes to us and we first ask it, without your details, where to send them. Each builder then holds your details under its own privacy policy. A request that is never sent is deleted after 30 days. To delete your saved answers, email us.

Usage data. Searches and page views are recorded without any name, email or account: block width and depth, which filters were used, how many results came back, device type and the referring website. A search on a NSW address also records that address, and if you then follow a link out to a builder’s website we note which plan you followed. Only we can read this log. It tells us which searches return nothing so we know which plans to go and find, and which areas and builders people are looking at. If your browser sends a Do Not Track signal, our own analytics record nothing at all.

Anything you post or send. An account is an email address held by our sign in provider. Plan help requests and their replies are public threads, and the block drawing attached to one is deliberately stripped of the address first. A builder enquiry or a problem report is stored and emailed to us so we can answer it. Your saved plans live in your own browser and are never sent to us.

Who else sees it

The site runs on Vercel and the database is Supabase. Emails are sent through Resend. Pattern Book subscriptions are billed through Stripe, which handles the card details itself: we never see or store a card number. When you send a quote request, a builder it went to can see your contact details when it signs in to Dudils, but only on a free quote or a quote it pays for, so it can reply to you. Sign up forms are protected by Cloudflare Turnstile, which checks that a person rather than a script is filling them in.

We use Google Analytics and Microsoft Clarity to see how the site is used, and Vercel Analytics for page speed. These are measurement tools, not advertising ones. There are no ad networks, no remarketing pixels and nothing here is sold to anyone.

When a block diagram draws an aerial photo or ground contours, your browser asks NSW Spatial Services and Geoscience Australia for the imagery over that area directly. They see the coordinates of the block being drawn, the same as any map website.

Where it is held, and for how long

Vercel and Supabase run on servers that may be outside Australia. A cached block expires after 30 days. Everything else is kept while it is still doing a job, and removed when you ask.

Deleting your data

Email shea@goodarchitect.com.au and ask, from the address you want removed, and we will delete your subscription, your account and anything you have posted. No form and no waiting period. You can also ask for a copy of what we hold.

Changes

If this page changes in a way that matters, the change goes in the next update email rather than quietly onto the page. Dudils is made by Good Architect Pty Ltd. Questions go to shea@goodarchitect.com.au.